PART TIME and NON EXEMPT
Reports to: Manager of Crisis Support Services
Schedule of Hours: Varies; evenings, after hours’ and weekends
Position Remote Eligible: YES
Mandated Reporter: NO
ABOUT THE ORGANIZATION
Community Overcoming Relationship Abuse (CORA), is the only agency in San Mateo County providing crisis intervention and supportive services to survivors of domestic violence and their children, seeks a Relief Crisis Counselor to provide crisis intervention, needs assessment and supportive counseling to callers on our 24-hour domestic violence hotline, and provide emergency telephonic response to residents of San Mateo County following a referral from law enforcement.
This position provides crisis intervention, needs assessment and supportive counseling to callers on the domestic violence hotline, as well as provides emergency telephonic response to residents of San Mateo County following a referral from local law enforcement. Services provided are voluntary and include safety planning, peer counseling, crisis case management, information and referral, and group facilitation. All services are provided within the context of trauma-informed approach. This position involves both on-call and in-office responsibilities.
KNOWLEDGE AND SKILLS REQUIRED
WORK ENVIRONMENT/PHYSICAL REQUIREMENTS
This job operates in a professional office environment. This role routinely uses standard office equipment.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move office products and supplies, up to 20 pounds.
MANDATED REPORTER STATUS
This position is not subject to mandated reporting under California’s Child Abuse and Neglect Reporting Act (CANRA). Such a report, including sharing information with another employee who is a mandated reporter position without following "release of confidential information" policies is a breach of confidentiality is a violation of state and federal law and can result in disciplinary action, up to and including termination of employment.
CORA History and Overview
CORA has provided services to survivors of intimate partner abuse for nearly 40 years. Our programs include Crisis Intervention Services, including a 24-hour hotline, collaboration with law enforcement, emergency shelter options, and supportive counseling. Family Support Services provides mental health therapy, supportive/transitional housing, and a children’s program. CORA has robust legal services for survivors of domestic violence and provides educational workshops about the dynamics of domestic violence and healthy relationship skills.
CORA is strengths-based, collaborative, accessible, and client-centered. CORA believes that everyone deserves to be treated with respect in their intimate relationships. We provide safety, support and healing to individuals who experience abuse in an intimate relationship and educate the community to break the cycle of domestic violence. Regardless of a survivor’s race, class, gender, sexual orientation, or culture, we save lives and provide an opportunity to begin again.
CORA inspires work of the highest caliber by fostering staff engagement through transparency and inclusion in agency decisions wherever possible. We strive to ensure our policies and communications reflect an appreciation of the impact of social inequities, historical and current, and actively promote healthy relationships amongst staff by demonstrating mutual respect in all our communications.
CORA is proud to be an equal opportunity employer. We seek diversity with respect to race, color, age, sex, (including breastfeeding and medical conditions related to breastfeeding), religion (including religious dress or grooming practices), national origin, mental or physical disability, genetic characteristics and information, ancestry, marital status, family status, political belief, sexual orientation, gender (including gender identity and expression), medical condition, military, or veteran status or any other category or status protected by Federal, State or other applicable laws.
All applicants are welcome. Individuals who are bilingual, people of color, members of the LGBTQ community and/or survivors of domestic violence are strongly encouraged to apply. The position will remain open until filled.
Please note there is no relocation assistance offered for this role.
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