FULL TIME and NON-EXEMPT
Reports to: Emergency Shelter Manager
Schedule of Hours: Varies; may include evenings, weekends and on call.
Position Remote Eligible: NO
Mandated Reporter: YES
ABOUT THE ORGANIZATION
Community Overcoming Relationship Abuse (CORA), is the only agency in San Mateo County providing crisis intervention and supportive services to survivors of domestic violence and their children, seeks a Client Advocate to provide crisis intervention, needs assessment, and supportive counseling to emergency safe house residents, callers on the domestic violence hotline, as well as provides emergency telephonic response to referrals from local law enforcement.
The Client Advocate provides crisis intervention, needs assessment and supportive counseling to emergency safe house residents, callers on the domestic violence hotline, as well as provides emergency telephonic response to referrals from local law enforcement. The Client Advocate is responsible for providing a safe and healthy environment and welcoming atmosphere for residents. Services provided are voluntary and include safety planning, peer counseling, case management, information and referral, and group facilitation. All services are provided within the context of a trauma-informed approach. This position involves responsibilities at multiple sites throughout San Mateo County.
KNOWLEDGE AND SKILLS REQUIRED
WORK ENVIRONMENT/PHYSICAL REQUIREMENTS
MANDATED REPORTER STATUS
This position requires you to directly supervise children without the presence of a legal guardian, or is a professionally licensed role that is listed in California’s Child Abuse and Neglect Reporting Act (CANRA). As a result, you are a mandated reporter of suspected child abuse under CANRA and must become familiar with your obligations and how to carry them out in compliance with other federal and state funding obligations. You must advise any client before speaking with them that you are a mandated reporter, and what that entails. In the event that you determine a report of suspected abuse must be made, you must take all reasonable steps to advise your client before making the report. You should also discuss with your client the option of making the report themselves, as opposed to your making the report about them or their children.
CORA History and Overview
CORA has provided services to survivors of intimate partner abuse for nearly 40 years. Our programs include Crisis Intervention Services, including a 24-hour hotline, collaboration with law enforcement, emergency shelter options, and supportive counseling. Family Support Services provides mental health therapy, supportive/transitional housing, and a children’s program. CORA has robust legal services for survivors of domestic violence and provides educational workshops about the dynamics of domestic violence and healthy relationship skills.
CORA is strengths-based, collaborative, accessible, and client-centered. CORA believes that everyone deserves to be treated with respect in their intimate relationships. We provide safety, support and healing to individuals who experience abuse in an intimate relationship and educate the community to break the cycle of domestic violence. Regardless of a survivor’s race, class, gender, sexual orientation, or culture, we save lives and provide an opportunity to begin again.
CORA inspires work of the highest caliber by fostering staff engagement through transparency and inclusion in agency decisions wherever possible. We strive to ensure our policies and communications reflect an appreciation of the impact of social inequities, historical and current, and actively promote healthy relationships amongst staff by demonstrating mutual respect in all our communications.
CORA is proud to be an equal opportunity employer. We seek diversity with respect to race, color, age, sex, (including breastfeeding and medical conditions related to breastfeeding), religion (including religious dress or grooming practices), national origin, mental or physical disability, genetic characteristics and information, ancestry, marital status, family status, political belief, sexual orientation, gender (including gender identity and expression), medical condition, military, or veteran status or any other category or status protected by Federal, State or other applicable laws.
All applicants are welcome. Individuals who are bilingual, people of color, members of the LGBTQ community and/or survivors of domestic violence are strongly encouraged to apply. The position will remain open until filled.
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